Frequently asked questions
Where do you ship?
We ship worldwide, including the United States, from India. Shipping is calculated at checkout.
How long does delivery take?
Orders are processed in 2 to 4 business days. Delivery is typically 7 to 14 business days after dispatch for the United States and international orders, and 5 to 7 business days within India. These are estimates, not guarantees. Tracking is sent by email and SMS once your order ships.
Will I pay import duties or taxes?
Orders shipped outside India may be subject to import duties, taxes and customs fees charged by the destination country. These are not included in the price or shipping rate and are the responsibility of the recipient.
What is your return policy?
Every piece is made in a limited run, so all sales are final once fulfilled. If your piece arrives with a manufacturing defect, or we send the wrong size or variant, contact us within 14 days of delivery and we will make it right. Please read our Returns & Exchanges Policy for full details.
How does sizing work?
Our tees are cut oversized. Choose your usual size for the intended fit, or size down for a regular fit. See the Size Guide.
Will a sold-out design come back?
Designs are released in limited runs. When a run is complete, we move on to the next design.
How do I care for my piece?
See our Care Guide.
Can I change or cancel my order?
Requests must reach us before the order enters production. Email us as soon as possible with your order number.
Is checkout secure?
Yes. Payments are processed securely through Shopify. The payment methods available to you are shown at checkout.
How do I contact you?
Email atr.premiumapparel@gmail.com or message us on WhatsApp at +91 87988 85240. Please include your order number if you are asking about an existing order.